This page explains all the required steps to successfully make an API call to your Agent.

Relevance Keys

When on API keys page, scroll down and you will see the Region code and your Project Id. Region

To generate your Relevance API key, click on "Create new secret key", with the role "Admin". Click on "Generate API key". Copy the values shown on the modal.

  • Authorization token
  • API key
  • Region
  • Project

Authorization tokens are formed under Project Id:API Key.

Agent Id

Currently, the easiest way to access Agent Ids is from URLs. For instance, when on the "Edit agent" page, the last piece after project id and before /edit shows the Agent Id. The URL is structured as

Studio Id and Job Id

  • Step 1: Authorization Token

    Either directly copy the Authorization token from the API page (see above for instructions) or use the Project id and API key combination as shown in the snippet below:

    authorization_token = f"{project_id}:{api_key}"   # Both values can be found in the API Keys page
  • Step 2: Region and Agent id

    Fetch the values as instructed further up in this page

    region = Region       # Can be found in the API Keys page
    agent_id = Agent_id   # Can be found in the Agent page URL
  • Step3: Agent's studio and job ids

    Run the Python snippets below with corresponding values for Region, Authorization token and Agent Id on your project.

    import requests
    import json
    import time
    # Define the URL, authorization header, and the JSON payload
    url = f"https://api-{region}"
    headers = {
        "Authorization": authorization_token,
        "Content-Type": "application/json"
    payload = {"message":{"role":"user","content":"Hello"},"agent_id":agent_id}
    # Convert the payload to a JSON string
    payload_json = json.dumps(payload)
    # Send the POST request
    response =, headers=headers, data=payload_json)
    # Check the response
    if response.status_code == 200:
        print("Request was successful!")
        print("Response:", response.text)
        print("Request failed with status code:", response.status_code)
        print("Response:", response.text)

    The endpoint to access an Agent's info:


    <region> can be found at API keys.

    In a successful run, the output is a dictionary containing "studio_id" and "job_id" which are required for the next step (i.e agent_details). We can access the corresponding values via the code below.

    agent_details = response.json()

Conversation with the Agent

To start a conversation with your Agent, provide the corresponding values for Region and Authorization token in the code snippet below and that’s all :)

authorization_token = f"{project_id}:{api_key}"  # Or copy directly from the API Keys page
region = Region                                  # Can be found in the API Keys page

The endpoint to trigger a conversation with an agent:


See above for instructions to access <region>, <studio_id> and <job_id>.

# Replace these with the actual values obtained from the previous response
studio_id = agent_details["job_info"]["studio_id"]
job_id = agent_details["job_info"]["job_id"]

done = False
message = None

while True:
  # Define the URL with placeholders for studio_id and job_id
  url = f"https://api-{region}{studio_id}/async_poll/{job_id}"

  # Define the authorization header
  headers = {
      "Authorization": authorization_token

  # Send the POST request
  response = requests.get(url, headers=headers)

  message = response.json()

  for update in message['updates']:
    if update['type'] == "chain-success":
      done = True

  if done == True: