This trigger is only accessible on Team or Business plans. Note: Each connected WhatsApp trigger (phone number) in your organization incurs an additional 5000 credits/month

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How connect your WhatsApp trigger

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1. Setting up in the Agent:

  1. Create a new agent or edit an existing one.
  2. Navigate to the “Triggers” section in “Build” tab.
  3. Select “WhatsApp” from the available triggers.
  4. Choose the WhatsApp account you want to connect to this agent.
  5. Configure trigger condtiions as needed.
  6. Save your trigger configuration.

Once set up, your agent will automatically activate when a message is received.

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2. Setting up in the integrations page

  1. Go to the “Integrations” page in the sidebar.
  2. In the Integration search input, type “WhatsApp”.
  3. Click on the “Connect new account” button.
  4. In the pop-up window, follow the steps to connect your WhatsApp account.
  5. Once connected, you’ll see your WhatsApp phone number account listed under Connected Accounts and Triggers.

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Clonable Whatsapp Examples

Clonable WhatsApp Agent

This agent receives messages sent to your WhatsApp number and automatically responds to them. Note: Please ensure your WhatsApp trigger is set up before using this feature.

Outlook Integration - Use WhatsApp alongside email communications for a comprehensive customer engagement strategy. Coordinate messaging across both channels for consistent customer experiences.

HubSpot Integration - Connect your WhatsApp conversations with your CRM to maintain customer context across all touchpoints. Track WhatsApp interactions in your customer records for better relationship management.