When this pays off
High inbound volume
Leads are arriving faster than reps can manually triage them.
Equal time on tire-kickers
Reps are spending the same hour on a Fortune 500 prospect as a free-trial signup with no fit.
MQLs losing momentum
Marketing-qualified leads are sitting unrouted while marketing complains the funnel is broken.
ICP exists on paper only
You have an ICP doc but the team isn’t applying it consistently across new leads.
The shape of this use case
A scoring Agent takes a lead record and returns a qualification assessment.Inputs
CRM lead record, form-fill data, intent signals, web activity.
Sources
CRM, marketing automation, ICP and qualification framework in Knowledge, web search for missing context.
Output
A score with a reasoning summary — not just a number — plus a recommended action.
Delivery
Written back to the CRM as a field, posted to Slack for hot leads, used to auto-route to the right rep.
Where to start
Two ways in, depending on whether you want something running today or built to your exact spec.Clone a pre-built Agent
Open Lia, the LinkedIn Lead Researcher & Qualifier. More in the Marketplace.
Build your own
Start from scratch in the builder, or by describing it in Claude Code or Cursor with Programmatic GTM.
- “Score this lead — they came in from the pricing page yesterday. Is it worth a first call?”
- “Why did we lose Globex last quarter, and is this new account similar?”
- “Walk me through the top 10 new leads from this week and what to do with each.”
Where to take it
Once it’s running, deepen it in three moves:Give it a playbook
Shape it with a prompt, your ICP in Knowledge, and Bulk Schedule to backfill.
Let it improve
Feed closed-won and closed-lost outcomes back into the Agent’s evals so “qualified” tracks what closes.
Common pitfalls
Scoring without enrichment first
Scoring without enrichment first
Thin CRM data produces unreliable scores. Enrich the record before you ask the Agent to judge it.
Treating the score as truth
Treating the score as truth
Reps stop using their own judgment if the number is treated as final. The score is an input — surface the reasoning so reps can override it.
Stale ICP definitions
Stale ICP definitions
If the ICP in Knowledge hasn’t been touched in 18 months, the Agent is judging against last year’s reality. Review it quarterly against actual close-won data.
No feedback loop from outcomes
No feedback loop from outcomes
Without won/lost deals flowing back into the scoring criteria, the model can’t learn. Pipe deal outcomes back to the Agent’s evals.

