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Scheduled triggers let your Agent act on its own based on time — either by running tasks on a recurring schedule or by sending messages at specific future times. Use them to automate reports, follow-ups, reminders, and any workflow that needs to happen without manual input.

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Recurring schedules

Recurring schedules run your Agent automatically at set intervals — daily, weekly, monthly, or on a custom cadence.

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Setting up a recurring schedule

  1. Go to your agent in the Relevance AI dashboard
  2. Click ‘Edit Agent’
  3. Navigate to the ‘Triggers’ section
  4. Select ‘Recurring Schedule’
  5. Choose your schedule type

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Schedule types

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Simple schedule options

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Advanced: cron expressions

For more precise control over scheduling, you can use Cron expressions. Relevance AI uses AWS EventBridge cron format, which requires six fields:
Cron Expression Format: Special Characters:
  • * (asterisk) - all values
  • ? (question mark) - no specific value (used in day-of-month or day-of-week)
  • - (dash) - range of values
  • , (comma) - additional values
  • / (forward slash) - increments
  • L - last day of month or week
  • W - nearest weekday
  • # - nth occurrence of a day in a month
Common Cron Expression Examples:
AWS EventBridge cron expressions use 6 fields, unlike traditional Unix cron which uses 5 fields. Always include the year field, and use ? for either day-of-month or day-of-week when specifying the other.

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Tips

  • Start small: Begin with one simple recurring task before setting up complex schedules
  • Test thoroughly: Run your agent manually first to ensure it works as expected
  • Monitor initially: Check the first few automated runs to confirm everything works correctly
  • Use cron for precision: When you need exact timing control, use cron expressions instead of simple schedules

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Scheduled messages

Scheduled messages let your Agent send messages at specific future times — follow-ups, reminders, check-ins, or any time-based outreach. You can edit or reschedule these messages directly in Task View.

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Setting up Scheduled Messages

  1. Navigate to the Build page
  2. Look for the Triggers section
  3. Scroll to the bottom and turn on the Enabled Scheduled Messages toggle
  4. Add instructions in your agent’s core instructions about when to schedule messages
Once turned on, your agent will understand time-based requests like “send a follow-up tomorrow at 9 AM” or “remind me about this next Tuesday.” You can guide your agent’s scheduling behaviour by adding instructions to your agent’s Prompt like:

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Scheduled messages settings

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Enabled Scheduled Messages (toggle)

Turn this on to allow your Agent to schedule actions or messages for the future. Without this enabled, your Agent can only respond in real-time and won’t be able to set future reminders, follow-ups, or scheduled notifications.

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Max daily Scheduled Triggers

Set a limit on how many scheduled actions your Agent can process in a single day. Leaving it at “No limit” means the Agent can schedule and send as many future messages as needed. If you want to control costs, manage system load, or prevent overactivity, you can set a specific maximum number.

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Prevent Scheduled Messages from interrupting a Task

When this is enabled, your Agent won’t interrupt an active task (like when it’s waiting for approvals or processing another action) just to send a scheduled message. Instead, the scheduled message will wait and be delayed by at least the time you specify (default is 1,440 minutes, or 24 hours). This prevents your Agent from getting confused, stuck, or behaving unpredictably when juggling multiple actions.

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Schedule Message Tool

A built-in tool your Agent can use when writing prompts. Use the /schedule message shortcut inside your Agent’s instructions to tell it exactly when and what to schedule automatically during conversations. Example:
“After summarizing today’s emails, schedule a check-in message tomorrow at 10 AM.”

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Frequently asked questions (FAQs)

The system logs errors and can send notifications based on your settings. You can view error details in your agent’s task history.
Yes, you can disable schedules without deleting them when you need a pause. Simply toggle off the schedule in your agent’s Triggers settings.
Go back to the Recurring Schedule section in your agent’s Triggers settings and update the schedule as needed. Changes take effect immediately.
Scheduled runs use your account’s configured timezone. You can adjust this in your agent’s schedule settings to ensure tasks run at the correct local time.