Triggers are the starting points that initiate workflows in your AI Workforce. They determine when and how your agents begin their work, serving as the entry points to your entire workflow system.
Triggers are specialized nodes in the Workforce that activate your agents based on specific events or conditions. They function as the initial connection point in your workflow, determining when your AI agents should start performing their tasks.
When you first create a workforce, a manual trigger is automatically added to your workspace. This allows you to directly initiate your workflow by sending a message to your agent, similar to how you would interact with a standalone agent in Relevance AI.Manual triggers are ideal for:
Testing your workflow during development
On-demand tasks that require human initiation
Workflows that need to begin with specific human input or context
Integration triggers connect your workforce to external systems, allowing your agents to automatically respond to events from those systems. These triggers enable your AI Workforce to monitor and react to activities in your connected tools and platforms.Common integration triggers include:
Email triggers that activate when new messages arrive
Calendar triggers that respond to meeting invitations or reminders
CRM triggers that react to new lead creation or status changes
Webhook triggers that respond to custom events from any system
The “Add Triggers” functionality works closely with other components of the Workforce Builder:
Edge Settings: After connecting a trigger to an agent, you can configure how information flows between them using Edge Settings.
Agent Configuration: Ensure your agents are properly configured to handle the input they’ll receive from triggers.
Conditions: Use conditions alongside triggers to create more sophisticated workflow logic.
By effectively utilizing triggers in your Workforce, you create the foundation for responsive, event-driven AI systems that can work autonomously while integrating seamlessly with your existing tools and processes.