Heap is a digital analytics platform that automatically captures every user interaction on web and mobile applications.
Enhance your analytics with AI Agents that can turn user behavior data into automated, intelligent actions.



Heap captures every user interaction automatically across your digital properties. Relevance AI transforms this comprehensive behavioral data into intelligent AI Agents that can analyze patterns and automate personalized responses.
Real-Time Insights
Agents can access and utilize live user data to enhance interactions.
Personalized Engagement
Agents tailor responses based on individual user behavior and preferences.
Enhanced Decision-Making
Agents utilize data-driven insights to inform strategic choices and actions.
Relevance AI gives you access to Heap's analytics capabilities within your AI-powered workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Heap account
- A Relevance AI account with access to your project
- Authorization (you'll connect securely using API keys—no sensitive info stored manually)
Security & Reliability
The integration uses secure OAuth authentication, ensuring only authorized workflows access your Heap analytics data. Relevance AI handles API operations (like GET, POST, PUT, DELETE) in the background—so you don't have to worry about authentication tokens, request formatting, or rate limits.
Built-in validation and data transformation ensure your analytics workflows run smoothly, even when event data formats change.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.

Best Practices for Non-Technical Users
To get the most out of the Heap + Relevance AI integration without writing code:
- Configure event tracking: Set up proper event definitions and user properties in Heap first.
- Use OAuth securely: Ensure proper authentication by connecting with appropriate Heap account permissions.
- Structure API calls: Follow RESTful patterns when making requests to the Heap API endpoints.
- Monitor response codes: Check API response status to validate successful data transfers.
- Batch operations: Group related API calls together to optimize performance and reduce overhead.