Relevance AI
Relevance AI

We help your support team spend more time on the conversations that need a human

From the first reply to the resolved ticket, each agent owns one support task, works from your help center and past tickets, and hands the hard cases to your team with the full story.

How do I reset my password?
Here are the exact steps, from the help center.
Resolved · CSAT 5

Ticket Resolver

Resolves routine tickets, escalates the rest.

SSO login failureOnboardingEngineering

Escalation Manager

Routes hard tickets to the team that owns them.

Reset your password

Knowledge Base Writer

Turns repeated tickets into help-center articles.

Bug reported
  1. 1
    Reproduced the issue
  2. 2
    Checked open issues
  3. Filed · clean repro

Bug Report Triager

Reproduces reports and files clean engineering bugs.

June
MTWTF23456910111213
Breach risk · 2h left

SLA Watchdog

Reprioritizes the queue before an SLA breaks.

14
Low (1-2)
8
Mid (3)
38
High (4-5)
Fix: slow first reply

CSAT Responder

Recovers low CSAT scores and surfaces the drivers.

Tickets
Chats
Ratings
Volume
Weekly themes

Voice of Customer

Synthesizes the week of tickets into clear themes.

Hi Sam, you’re right that the export failed. Here’s the fix and why it happened.

ZendeskIntercom

Reply Drafter

Drafts on-brand replies for an agent to send.

Built for enterprise teams

Run agents on your real data with the access controls, audit trails, and residency guarantees enterprises require all built in.

AICPASOC 2TYPE II
SOC 2
GDPR
GDPR

Security & data privacy

  • Data residency
  • PII masking
  • Audit logs
  • No training on your data

Access & controls

  • Role-based access control
  • SSO / SAML
  • Human-in-the-loop approvals
  • Version control

Monitoring & oversight

  • Real-time monitoring
  • Full agent tracing
  • Cost visibility
  • OTEL & Delta Share export
KPMG
"The ability to be vendor agnostic and the ability to scale across a breadth of functions is a really key feature."

Levi Watters

Partner, KPMG Australia

Read more
Autodesk
"The key for us was how we can modularize industry knowledge and the best playbooks, and apply it."

Allen Roh

Senior Marketing Manager, Autodesk

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Canva
"We're looking for every place where AI can allow sellers and customer success reps to be more engaged with customers."

Rob Giglio

Chief Customer Officer, Canva

Read more
"The ability to be vendor agnostic and the ability to scale across a breadth of functions is a really key feature."

Levi Watters

Partner, KPMG Australia

Read more

Every agent you add shares one stack

These agents all run on one platform: one gateway, one router, one eval suite, one audit trail. Every agent after the first ships faster.

  • Triggered by key events or signalslike Zapier
  • Given access to contextlike Zep
  • Connected to your appslike Composio
  • Access to all LLMslike OpenRouter
  • Performance evaluatedlike Braintrust
  • No-code agent builderlike Dust.tt
  • Coordinated into teamslike CrewAI
  • Kept alive through long-running worklike Temporal
  • Traced at every step of every runlike Langfuse

Put support agents to work this quarter

We partner with enterprise teams to take this work off their plate. Agents built with you, proven against your quality bar, and live in weeks.