Become a Certified AI Ops Professional
The world's first certification for building and leading your AI Workforce — at scale and with impact.
Signed up? You'll hear from us soon.
AI Ops CertificationCourse overview
AI Ops is the role everyone will be hiring for, learn it now.
AI agents are becoming core to how businesses operate. But most teams don't have the people to run them.
AI Ops is the emerging role companies need, yet few know how to do it.
It's how teams run agents at scale: mapping work, stitching tools, tracking what matters, and proving value.
This course helps you step into that role, with clarity, credibility, and confidence.
Course features
What you'll get from the world's first AI Ops Bootcamp
4 weeks of live strategy sessions
Direct access to AI Ops experts
Exclusive AI Ops community & network
Industry recognized AI Ops certification
Our Modules
What you'll learn
Find the agent, frame the value
Learn how to scope the opportunity and define clear agent-ready success criteria.
Build just enough to validate
Build a lightweight agent. Validate what it does and why it matters.
Add approvals & escalation paths
Add guardrails, handle edge cases, design for trust and control.
Show business impact
Calculate ROI and present compelling value stories to stakeholders.
Format
Format & commitment
Outcomes
What you'll get
Instructors
Meet your instructors
Taught by the team behind the AI Workforce.
The go-to expert for building AI operations that actually work.
With a PhD and 15+ years teaching AI strategy, Chelsea has won teaching awards at leading business schools and guides Executive MBA programs helping executives implement practical AI solutions.
She's been a founding team member at two AI companies—building customer success and operations from startup to global enterprise scale across diverse industries.
Currently at Relevance AI, leading AI Ops literacy initiatives for organizations scaling AI operations.
Where customer experience meets AI — Alexandra is rewriting the playbook.
With 8+ years across SaaS, fintech, and AI startups, Alexandra champions customer experience innovation through AI agents, education, and community building. She’s an international speaker on feedback loops between GTM and product teams, translating customer insights into product evolution.
From leading technical business analysis and product management at Westpac to pioneering AI support at Atlassian (including Atlassian Intelligence and Trello), she now leads customer experience strategy at Relevance AI—automating support operations with AI agents, creating educational content, launching community programs like Level Up, and evolving how teams deliver exceptional CX in the AI age.
Currently AI Customer Experience Manager at Relevance AI—home of the AI workforce.
Engineer turned operator — Andrew builds the systems that make AI agents production-ready.
With a background in computer science and mechatronics engineering, Andrew builds and deploys AI agents that automate workflows and eliminate inefficiencies. He’s established governance systems for production agents and leads thought leadership on AI Operations.
He’s a founding leader in Sydney’s AI community—serving as City Lead for Build Club Sydney and former President of UNSW AI Society, connecting people and companies shaping AI across APAC.
Currently leading AI Operations at Relevance AI—home of the AI workforce.
Who it's for
The AI Ops certification is designed for people of all backgrounds, education levels and nationalities, giving you the tools to step into your next AI Ops role.
Operators and Team Leads
You keep the business running—RevOps, CX, enablement, or service delivery. Now you want to lead smarter systems and scale what works using AI.
Career Movers
You're in marketing, sales, or admin, and want to future-proof your career. No technical skills needed. Just curiosity and a desire to make AI useful.
Builders and Founders
You've already started using AI, but need a playbook to go from hacks to scalable systems. Learn how to align agents to outcomes and drive real business value.
Systems Thinkers & Fixers
You spot inefficiencies everywhere. You want to fix them with agents that get work done—without waiting on engineering.
We've trained leaders from startups to enterprises
Deadline
Cohort 2 signups are now closed
Signups for Cohort 2 are now closed. If you've applied, keep an eye on your inbox — we'll be in touch soon.
Keep learning
Go deeper with the Relevance AI Community
Whether or not you join the bootcamp, there's a whole world of AI Ops content, events, and people waiting for you. This is where the real learning happens.
Join the Community
Connect with AI builders and operators in the Relevance AI Community. Ask questions, share wins, access exclusive resources, and get direct support from the team behind the AI Workforce.
Join the CommunityWatch & learn on YouTube
Every workshop, product demo, and live session is recorded and published on YouTube. Catch up on what you missed, or revisit sessions at your own pace.
Subscribe on YouTubeJoin our events
From hands-on workshops to city meetups and virtual summits — we run events every week for AI practitioners at every level. Come learn, network, and build.
See upcoming eventsWhat graduates say
Don't just take our word for it — hear from Cohort 1
"Eye opening, not only for AI Agents in real world applications, but also the experience I got from people who are actually in the field building this stuff."
George Boots
Tesla
Frequently asked questions
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