Relevance AI
Relevance AI

Control when you need it, automation when you don’t

Add approvals where you want control, and let agents escalate when they need help.

TaskAction
Send invoice to Acme CorpApproveDecline
Update deal stageLet agent decide
Issue a customer refundApproval
Escalated “Issue a customer refund” to #finance-approvals

From automation to collaboration, instantly

Let your agents take the lead, but call in humans when needed. Whether it's real-time Slack alerts or detailed email escalations, your agent knows how to keep the right people informed.

An agent escalating to a human over Slack

What needs your attention today?

With simple, flexible rules, your agent knows when to pause for human approval before taking action, escalate anything unclear, complex, or sensitive, and alert your team wherever they work, from Slack to email and more.

Approval and escalation alerts

Scale with confidence, add approvals and smart escalations anywhere

Set escalation rules in plain English

Describe when to pause, escalate, or run — no config.

Add approvals to any step

Require a human sign-off wherever it matters.

Let agents escalate through your tools

Route to Slack, email, or wherever your team works.

Improve with every interaction

Feedback on each decision sharpens the next one.

FAQs

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Free your team. Build your first AI agent today!

If you're exploring Relevance AI for the first time or discovering new features, we'll quickly guide you to start doing great work immediately.