Automate complex tasks with Relevance AI.
Join industry leaders building with Relevance AI.
Add-ons & Extras
Supercharge your plan, available to add on to all paid tiers.
FAQs
Can’t find the answer here? Contact our support team.
An action is one "unit of work" an agent performs. If a tool runs, that's an Action.
This makes usage predictable. An action might be simple, or it might be a complex, multi-step workflow you've built. If it runs as one tool, it's one action.
Sending a single email → 1 Action
Updating your CRM → 1 Action
A workflow that enriches lead data, scores it, and routes it to the right salesperson → still 1 Action.
Vendor Credits are designed to ensure you only pay for the Al you actually use, without any waste or hidden fees. They are your flexible, prepaid funds for accessing any Al model on our platform.
When you use our platform, you get total transparency and fairness:
No Markups: We pass the exact cost of Al usage directly to you.
No Expiration Dates: Your credits roll over every month and are yours to keep as long as your paid subscription is active.
Total Flexibility: Use your credit balance on any model you choose, whenever you need it, without worrying about it disappearing at the end of the month.
No, Relevance AI’s free plan doesn't require a credit card.
Your Project Information is confidential, even from Relevance AI. We are SOC 2 Type II compliant. Read more about Relevance AI Security.
Learn more about our Enterprise plans with our team.
Read more about Relevance AI Security
Automate complex tasks with AI.
A credit is a unit of usage on Relevance AI. Every time you run a chain you will be charged credits based on the number and types of steps. An execution has two components to its cost: Fixed and Variable.
Fixed:
Every execution will have a fixed cost of:
- 4 credits if you are on Free and Pro
- 3 credits for Team
- 2 credits for Business
Variable:
- Anything involving compute time* (*for a limited time majority of steps that involve compute are free)
- Anything requiring a third party provider. Most notably LLMs.
- If you provide your own API key for any third party provider we will not charge your any credit for that step. If you do not provide your own API key we will charge the cost + 20%.
For example: If you are using "GPT3.5-Turbo 4k" and OpenAI charges $0.002 / 1k tokens.
a) If you don't have an API key. We will charge you 1.1 credit / $0.0022 / 1k tokens .
b) If you do have an API key. We will charge you 0 credit / $0 / 1k tokens.
Scenario:
If your tool uses 1k tokens, you are on business tier and you run the tool 1000x times.
- If you don't have an API key. We will charge you 2100 credits.
- If you do have an API key. We will charge you 1000 credits.
For bulk discounts speak with our team. Book a call now
Multi-agent systems like the BDR agent is only available via our sales team. Book a call now
Learn more about our Enterprise plans with our team. Book a call now
No, Relevance AI’s free plan doesn't require a credit card.
Your Project Information is confidential, even from Relevance AI. We are SOC 2 Type II compliant. Read more about Relevance AI Security.
