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Actionable insights from feedback at scale

Today’s approach to uncovering insights from verbatim customer feedback is slow, manual, expensive and biased. Relevance AI is the fastest way to analyse verbatim customer feedback at scale, from any source.

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Enabling AI for the world’s best, from startups to publicly listed.

Deeper insights, less effort
customers say

Say goodbye to the manual, painful analysis of open-ended feedback. Enjoy the powerful, no-code AI features.

Designed for every team

Actionable insights in minutes instead of weeks

Categorize feedback and drill-down instantly

Analyse and compare sentiment and emotions

Automate feedback analysis

“With Relevance AI we can analyse open ended customer feedback at scale. Finally we can listen to our customers and let them say what they want!”

Lead of customer insights

Retail, Australia

Power-packed-with features

Relevance AI helps you clean your data, write complex queries, run models, and ship beautiful dashboards and apps.

Semantic search

Semantic search and filter to drill down your data.

Report

A notion-like canvas to personalize your dashboards.

AI tagging

Automates tagging your response data with AI suggestions.

Auto taxonomy

Finds clear cut categories automatically, or BYO.

Ask Relevance

A.I assistant to help summarize insights from your data.

Intelligent rules

Combine A.I outputs and business rules through a lightning-fast rule-based editor.

Sentiment analysis

Extract the meaning and emotion from your data.

Image search

Semantic visual search and recommendations for customers.

Bring your data to life. Start free.

On top of some mind-bendingly useful AI tools, key features include:

With Relevance AI

Customize state-of-the-art models by training with your data & adapt to changing data or goals with a a few lines of code.

Leverage cutting-edge ML to go beyond simple rules and retain the flexibility to audit and adapt.

Label thousands of data points programmatically in hours while keeping your data in-house and private.

Without Relevance AI

100% manual effort | Hand-labelled coding is expensive, with usually no way or time to iterate, adapt or reuse.

NPS text analytics tools like Medallia, Kapiche | Vendor models often don’t work on your data, no way to customise, adapt, or audit.

Rules-based approaches often don’t perform well on complex data or adapt easily to data or goal changes.

Got a team?

Invite everyone on your team to collaborate together with Relevance AI.

Bring team members together across countries, companies, and departments

Empower anyone in your team to analyze unstructured data and create effective and professional visual Tableau-like dashboards

Improve your team’s analysis skills with state-of-the-art AI/ML workflows – no R code needed

Integrates with your data stack.

The integrations that matter to this audience:

Qualtrics

Q Software

Survey Monkey

Medallia

SPSS

Kapiche

I'm interested in setting up an Enterprise plan for my business. Where can I learn more?

Learn more about our Enterprise plans with our team. Book a call now

Do I need to enter a credit card to try Relevance AI?

No, Relevance AI’s Starter plan includes everything you need to start analyzing. If you'd like to continue running workflows after using your 2 workflow credits, you can upgrade to a paid plan.

How does Relevance AI protect my privacy

Your Project Information is confidential, even from Relevance AI. We are SOC 2 Type II compliant. Read more about Relevance AI Security.

How do I cancel my subscription

You can easily cancel your subscription from your Relevance AI account page. You can also delete your account and permanently wipe your data from our servers.

What are Editors and Viewers? What if I need more seats

As an Editor member, you can edit the datasets, dashboards and workflows in your organization project. As a Viewer, you will not be able to do none of those tasks which is suitable when you share your dashboard as a data report with others. Learn more

Free your team.
Build your first AI agent today!

If you're exploring Relevance AI for the first time or discovering new features, we'll quickly guide you to start doing great work immediately.

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