2Chat is an integration platform that facilitates automated WhatsApp messaging and contact management through a unified API. With Relevance AI, you can leverage AI Agents to enhance your messaging workflows and drive more meaningful interactions.
2Chat provides robust WhatsApp messaging and contact management capabilities. Relevance AI amplifies these features by enabling intelligent AI Agents to automate interactions and optimize communication strategies.
Seamless Channel Orchestration
AI agent effortlessly coordinates conversations across WhatsApp, SMS, and social platforms through 2Chat's unified interface
Real-Time Response Optimization
Agent leverages 2Chat's automation tools to deliver instant, contextually relevant responses across all channels
Enhanced Context Awareness
Agent maintains comprehensive conversation history and customer context through 2Chat's threading and tagging system
Relevance AI integrates seamlessly with 2Chat to enhance your WhatsApp communication workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The 2Chat integration leverages OAuth authentication to enable secure WhatsApp automation and messaging capabilities within your workflows. Relevance AI manages all API operations (messaging, contact management, number verification) behind the scenes—eliminating concerns about rate limits, formatting, or error handling.
Built-in phone number validation and message delivery confirmation ensure reliable WhatsApp communication, even across different regions and number formats.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the 2Chat + Relevance AI integration without writing code:
- Start with a verified WhatsApp number: Ensure your WhatsApp number is connected and verified in your 2Chat account.
- Utilize the API for automation: Use the 2Chat API to automate message sending and contact management efficiently.
- Validate phone numbers: Always check the validity of phone numbers before sending messages to avoid errors.
- Test your integration: Run tests with sample data to ensure everything works smoothly before going live.
- Monitor API usage: Keep an eye on your request limits to avoid hitting rate limits and ensure consistent performance.
