Airship is a leading customer engagement platform specializing in mobile and web push notifications, in-app messaging, and customer journey orchestration.
Supercharge your customer communications with AI Agents that can automate personalized engagement across channels.
Airship excels at customer engagement through push notifications and in-app messaging. Relevance AI enhances this with AI Agents that can intelligently orchestrate personalized customer interactions at scale.
Dynamic Engagement Orchestration
The agent can adapt messaging strategies in real-time based on user interactions.
Personalized Experience Delivery
Utilizes user data to tailor communications, enhancing customer satisfaction.
Seamless Multi-Channel Integration
Facilitates consistent messaging across various platforms, ensuring a unified customer journey.
Relevance AI gives you access to Airship's customer engagement capabilities within your AI agent workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- An Airship account
- A Relevance AI account with access to your project settings
- Authorization (you'll connect securely using API keys—no sensitive info stored manually)
Security & Reliability
The integration uses secure OAuth authentication, ensuring only authorized workflows access your Airship data. Relevance AI handles API operations through Urban Airship's platform—managing push notifications, in-app messaging, and audience segmentation seamlessly in the background.
Built-in validation and data transformation ensure your mobile engagement workflows run smoothly across all channels.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the Airship + Relevance AI integration without writing code:
- Configure authentication properly: Ensure OAuth credentials are correctly set up with appropriate read-write permissions.
- Use correct API endpoints: Double-check your relative paths match Airship's API documentation exactly.
- Structure requests carefully: Format your JSON payloads according to Airship's specifications for each endpoint.
- Handle responses properly: Always verify response status codes and implement error handling.
- Monitor API limits: Stay within Airship's rate limits and implement appropriate request spacing.
