Canny is a product management tool that helps teams collect, organize and act on customer feedback effectively.
Enhance your feedback management with AI agents that can automatically gather insights, identify trends, and drive data-driven product decisions.
Canny excels at collecting and organizing customer feedback in one central location. Relevance AI transforms this feedback into actionable insights with AI agents that can automatically analyze, categorize, and prioritize user requests.
Seamless Feedback Orchestration
The agent automates the collection and categorization of user feedback, streamlining the process.
Real-Time Sentiment Analysis
Utilizes advanced algorithms to assess user sentiment instantly, enhancing prioritization accuracy.
Dynamic Feature Prioritization
Automatically analyzes trends to prioritize feature requests based on current user needs.
Relevance AI gives you access to Canny's feedback management capabilities within your automated workflows and AI agents.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The integration uses secure OAuth authentication, ensuring only authorized workflows access your Canny data. Relevance AI handles API operations (like GET, POST, PUT, DELETE) in the background—so you don't have to worry about authentication tokens, request formatting, or rate limits.
Built-in validation and error handling ensure your workflows run smoothly when interacting with Canny's feedback management system.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the Canny + Relevance AI integration without writing code:
- Organize feedback effectively: Structure your Canny boards with clear categories and tags.
- Use proper authentication: Ensure OAuth credentials are correctly configured for secure API access.
- Leverage webhooks: Set up webhook triggers to automate responses to new feedback entries.
- Monitor API usage: Stay within rate limits and implement proper error handling.
- Validate responses: Test API calls with small data sets before implementing larger workflows.
