DevRev is a platform designed to manage developer-customer relationships effectively, allowing for the creation and management of tasks, tickets, and more. Relevance AI enhances this by automating workflows and enabling AI Agents to optimize communication and task management.
DevRev streamlines the management of tasks, issues, and customer interactions. With Relevance AI, you can automate these processes, enabling AI Agents to intelligently manage and respond to customer needs.
Real-Time Issue Orchestration
The agent seamlessly routes, prioritizes, and manages customer issues across development teams for faster resolution.
Cross-Platform Intelligence
Unifies customer interactions, development tasks, and support tickets into a cohesive knowledge ecosystem.
Analytics-Driven Optimization
Transforms customer feedback and usage data into actionable insights for product development priorities.
Relevance AI integrates seamlessly with DevRev to enhance your developer-customer relationship management through intelligent workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A DevRev account
- A Relevance AI account with API access
- Authorization credentials (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The DevRev and Relevance AI integration utilizes secure OAuth authentication, ensuring that only authorized workflows can manage developer-customer relationships effectively. Relevance AI automates API operations (such as creating tasks, tickets, and comments) in the background—eliminating concerns about errors, formatting, or limits.
With built-in validation and type conversion, your workflows will operate seamlessly, even when dealing with varying data formats. This integration streamlines customer communication and enhances task management, allowing for a more efficient development process.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the DevRev + Relevance AI integration without writing code:
- Start with a clear DevRev setup: Organize your projects and ensure consistent naming conventions for tasks, tickets, and other work items.
- Utilize predefined workflows: Leverage Relevance AI's automation capabilities to create standard workflows for common tasks like issue tracking and opportunity management.
- Connect securely: Make sure to use the correct OAuth credentials and permissions during the integration setup.
- Test your automations: Validate your workflows with sample data to ensure everything functions as expected before deploying at scale.
- Monitor API usage: Be aware of rate limits and implement throttling strategies to manage API calls effectively.
