Front integration
Customer communication platform.
What your agents can do with Front
19 pre-built Front tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (17)
Update Conversation
Updates a conversation.
Tag Conversation
Add tags to a conversation.
Send New Message
Sends a new message from a channel. It will create a new conversation.
Reply To Conversation
Reply to a conversation by sending a message and appending it to the conversation.
Receive Custom Messages
Receive a custom message in Front.
List Teammate
List teammates in the company.
List Conversations
List conversations in the company.
List Conversation Comments
List the comments in a conversation.
List Comment Mentions
List the teammates mentioned in a comment.
Import Message
Appends a new message into an inbox.
Get Teammate
Retrieve a teammate by ID.
Get Comment
Retrieve a comment from a conversation.
And 5 more, available in the tool step browser.
Triggers (2)
New Conversation Tag
Emit new event when a conversation is tagged with a specific tag or any tag.
New Conversation State Change
Emit new event when a conversation reaches a specific state.
Set up Front in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your Front account
In Relevance AI, open Integrations and add Front. You will be sent to Front to sign in and approve access, and the connection is stored against your workspace.
Use Front in an agent
Create a tool, add a Front tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put Front to work in your agents
Connect Front alongside 1,800+ other integrations and let your agents run the busywork.