Integrations

Supercharge Microsoft Teams with Relevance AI

Microsoft Teams is a collaboration platform that facilitates communication and teamwork within organizations. With Relevance AI, you can elevate your Teams experience by automating processes and leveraging AI Agents to streamline your workflows.

Give your AI Agents Microsoft Teams Superpowers

Microsoft Teams provides a robust platform for collaboration and communication. Relevance AI amplifies this by enabling AI Agents to automate tasks, manage messages, and orchestrate workflows efficiently.

Seamless Communication Orchestration

The AI agent coordinates and streamlines team interactions across channels, chats, and meetings for maximum efficiency.

Real-time Knowledge Synthesis

Instantly processes and connects information from multiple Teams conversations to deliver contextual insights and solutions.

Collaborative Memory Enhancement

Captures, indexes, and recalls relevant historical team interactions to inform current discussions and decisions.

Tools

Equip AI Agents with the Microsoft Teams Tools they need

Relevance AI seamlessly integrates with Microsoft Teams to enhance your communication workflows through intelligent automation.

Microsoft Teams - List Channels
Retrieves a list of all channels within a specified Microsoft Teams team, providing access to the team's communication spaces and their details.
Microsoft Teams - Send Chat Message
Sends a direct message to a specific chat in Microsoft Teams, supporting both text and HTML message formats for one-on-one or group conversations.
Microsoft Teams - List Shifts
Fetches all shift schedules and assignments from a specified Microsoft Teams team, enabling workforce management and schedule tracking.
Get Microsoft Teams Direct Messages Since Last Send
Retrieves all direct messages from a specific contact since your last sent message, using their email address to identify the conversation thread.
Microsoft Teams - Send Channel Message
Posts a message to a specific channel within a Microsoft Teams team, allowing for both text and HTML content formats in team-wide communications.
Microsoft Teams - Create Channel
Creates a new channel within a specified Microsoft Teams team, requiring a display name and description for the channel configuration.
Name
Microsoft Teams API Call
Description
Make an authorized request to a Microsoft Teams API
Parameters
["Microsoft Teams Account authentication", "HTTP method selection (GET, POST, PUT, DELETE, PATCH)", "Custom request path", "Request body configuration", "Custom headers support"]
Use Case
A customer service team uses this integration to automatically post customer feedback summaries from their database to specific Teams channels, enabling real-time collaboration and faster response times to critical customer issues.

Security & Reliability

The Microsoft Teams and Relevance AI integration leverages secure OAuth authentication, ensuring that only authorized workflows can manage your Teams messages, channels, and shifts. Relevance AI automates API operations (like sending messages, retrieving direct messages, and creating channels) in the background—so you don’t have to worry about errors, formatting, or limits.

With built-in validation and type conversion, your communication workflows run smoothly, even when data formats vary. This integration streamlines team communication and enhances collaboration by combining the powerful features of Microsoft Teams with Relevance AI's orchestration capabilities.

No training on your data

Your data remains private and is never utilized for model training purposes.

Security first

We never store anything we don’t need to. The inputs or outputs of your tools are never stored.

Get Started

Best Practices for Non-Technical Users

To get the most out of the Microsoft Teams + Relevance AI integration without writing code:
  • Start with a clear Teams structure: Organize your teams and channels with descriptive names to facilitate easy navigation.
  • Utilize pre-built workflows: Relevance AI provides templates for sending messages, retrieving chats, and managing channels—perfect for quick implementation.
  • Connect securely: Ensure you use the correct OAuth credentials and permissions during setup to avoid authentication issues.
  • Test automations first: Validate your workflows with test messages and channels to prevent disruptions in live environments.
  • Monitor API usage: Be mindful of rate limits and implement strategies like batching requests to optimize performance.