Snappy integration
Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.
What your agents can do with Snappy
5 pre-built Snappy tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (1)
Create Wall Post
Creates a wall post.
Triggers (4)
New Wall Post Created
Emit new event on each wall post created.
New Waiting Ticket Created
Emit new event when a waiting ticket is created.
New Ticket Create
Emit new event on each ticket created.
New Ticket Assigned To Me
Emit new event when a new ticket is assigned to me.
Set up Snappy in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your Snappy account
In Relevance AI, open Integrations and add Snappy, then paste your API key. You will find it in your Snappy account settings.
Use Snappy in an agent
Create a tool, add a Snappy tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put Snappy to work in your agents
Connect Snappy alongside 1,800+ other integrations and let your agents run the busywork.