Bot9 is an integration platform that allows you to build and deploy AI-powered chatbots for customer support across various channels. With Relevance AI, you can elevate your chatbot's performance by incorporating advanced AI Agents that enhance user engagement and streamline interactions.
Bot9 enables the creation of versatile chatbots across multiple channels, while Relevance AI empowers these bots with intelligent decision-making capabilities that adapt to user interactions.
Seamless Multi-Channel Orchestration
Enables the AI agent to effortlessly navigate and manage conversations across WhatsApp, Slack, Intercom, and other platforms simultaneously
Enterprise Knowledge Mastery
Leverages Bot9's advanced knowledge base integration to access and utilize vast amounts of enterprise documentation and procedures
Intelligent Workflow Automation
Harnesses Bot9's process automation tools to execute complex business logic and system integrations without human intervention
Relevance AI seamlessly integrates with Bot9 to enhance your AI-powered chatbot workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The Bot9 integration platform enables you to build and deploy AI-powered chatbots for customer support across multiple channels, ensuring seamless interaction with your users. This integration utilizes a RESTful API interface to programmatically initiate conversations, send messages, and manage chat interactions securely.
With multi-channel support for platforms like WhatsApp, Slack, and Discord, Bot9 ensures that your customer support is accessible wherever your users are. The integration employs OAuth-based secure authentication, allowing only authorized workflows to access your Bot9 data, while also providing custom user identification support for personalized interactions.
Built-in conversation management features allow you to track and manage chat sessions effortlessly, ensuring that your users receive timely assistance. The API handles operations like initiating chats and sending messages in the background, so you can focus on delivering exceptional customer experiences without worrying about errors or formatting issues.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the Bot9 + Relevance AI integration without writing code:
- Start with a clear Bot9 setup: Ensure your chatbot is properly configured with clear intents and responses for effective interactions.
- Utilize pre-built templates: Leverage Bot9's templates for common use cases to accelerate your integration process.
- Authenticate securely: Double-check your OAuth credentials and permissions to ensure seamless access to the Bot9 API.
- Test interactions thoroughly: Conduct tests with sample data to validate chat flows before deploying to production.
- Monitor API usage: Keep an eye on rate limits and implement exponential backoff strategies to handle potential throttling.
