Brand Mentions is a comprehensive online monitoring tool that tracks brand mentions across digital platforms, providing insights into brand perception and customer sentiment.
Enhance your brand monitoring with AI agents that can automatically analyze mentions, respond to customers, and generate actionable insights.
Brand Mentions delivers comprehensive brand monitoring across digital channels. Relevance AI transforms this monitoring data into intelligent action through AI agents that can analyze, respond, and automate brand interactions at scale.
Real-Time Response Orchestration
The agent can instantly react to brand mentions, ensuring timely engagement with customers.
Sentiment Mastery
Utilizes advanced sentiment analysis to tailor responses based on customer emotions.
Proactive Crisis Detection
Monitors brand mentions for potential PR issues, enabling swift intervention.
Relevance AI gives you access to Brand Mentions' monitoring capabilities within your AI agent workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The integration uses secure OAuth authentication, ensuring only authorized workflows access your BrandMentions data. Relevance AI handles API operations (like GET, POST, PUT, DELETE) in the background—so you don't have to worry about authentication tokens, request formatting, or rate limits.
Built-in validation and error handling ensure your brand monitoring workflows run smoothly, even when mention data formats vary.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the BrandMentions + Relevance AI integration without writing code:
- Configure API endpoints properly: Ensure correct path formatting and authentication setup.
- Optimize search queries: Use specific keywords and filters to get relevant brand mentions.
- Monitor rate limits: Space out API requests to avoid hitting BrandMentions usage limits.
- Validate responses: Check status codes and response bodies before processing data.
- Use error handling: Implement retry logic for failed requests and API timeouts.
