Chatbot Builder is a platform that allows developers to create, manage, and deploy custom chatbots across multiple channels. By integrating with Relevance AI, you can elevate your chatbot's functionality with AI-driven insights and automation.



Chatbot Builder empowers developers to create versatile chatbots for various platforms. With Relevance AI, these chatbots can leverage advanced AI Agents to provide personalized interactions and insights.
Intelligent Orchestration
Seamlessly coordinates complex workflows across multiple channels while maintaining context and conversation flow
Predictive Intent Recognition
Anticipates user needs and proactively suggests solutions before issues are fully expressed
Knowledge Synthesis
Combines platform analytics with conversational data to create deeper customer insights and personalized experiences
Relevance AI seamlessly integrates with Chatbot Builder, enhancing your workflows with intelligent chatbot capabilities.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The Chatbot Builder integration utilizes a streamlined OAuth authentication process, ensuring that only authorized workflows can manage your chatbot data. Relevance AI automates API operations (such as creating, listing, and deleting tags) in the background, allowing you to focus on building and deploying your chatbots without worrying about errors, formatting, or rate limits.
With built-in validation and comprehensive error handling, your chatbot workflows will operate smoothly, even when dealing with varying data formats. The integration supports multi-channel deployment, enabling your chatbots to engage users across websites, social media, and messaging platforms seamlessly.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.

To get the most out of the Chatbot Builder + Relevance AI integration without writing code:
- Start with a clear chatbot structure: Define clear intents and responses to ensure effective communication.
- Utilize tags effectively: Use tags to categorize and manage your chatbot interactions for better organization and retrieval.
- Connect carefully: Ensure you configure the correct OAuth credentials and permissions during setup to avoid authentication issues.
- Test your chatbot thoroughly: Run tests on various scenarios to ensure your chatbot responds accurately before going live.
- Monitor performance: Keep an eye on usage metrics and error logs to optimize your chatbot's performance and user experience.