Integrations

Supercharge Chatbot Builder with Relevance AI

Chatbot Builder is a platform that allows developers to create, manage, and deploy custom chatbots across multiple channels. By integrating with Relevance AI, you can elevate your chatbot's functionality with AI-driven insights and automation.

Give your AI Agents Chatbot Builder Superpowers

Chatbot Builder empowers developers to create versatile chatbots for various platforms. With Relevance AI, these chatbots can leverage advanced AI Agents to provide personalized interactions and insights.

Intelligent Orchestration

Seamlessly coordinates complex workflows across multiple channels while maintaining context and conversation flow

Predictive Intent Recognition

Anticipates user needs and proactively suggests solutions before issues are fully expressed

Knowledge Synthesis

Combines platform analytics with conversational data to create deeper customer insights and personalized experiences

Tools

Equip AI Agents with the Chatbot Builder Tools they need

Relevance AI seamlessly integrates with Chatbot Builder, enhancing your workflows with intelligent chatbot capabilities.

Chatbot Builder - Create Tag
Creates a new tag within the Chatbot Builder system for organizing and categorizing chatbot content and configurations
Chatbot Builder - List Tags
Retrieves a comprehensive list of all existing tags from the Chatbot Builder platform, enabling tag management and organization
Chatbot Builder - List Tags
Retrieves a comprehensive list of all existing tags from the Chatbot Builder platform, enabling tag management and organization
Chatbot Builder - Delete Tag
Removes a specific tag from the Chatbot Builder system using its unique identifier, allowing for tag cleanup and maintenance
Name
Chatbot Builder API Call
Description
Make an authorized request to a Chatbot Builder API
Parameters
["oauth_account_id", "method", "path", "body", "headers"]
Use Case
A customer service team uses the Chatbot Builder API to automatically update their chatbot's knowledge base whenever their product documentation changes, ensuring their automated support always provides accurate information.

Security & Reliability

The Chatbot Builder integration utilizes a streamlined OAuth authentication process, ensuring that only authorized workflows can manage your chatbot data. Relevance AI automates API operations (such as creating, listing, and deleting tags) in the background, allowing you to focus on building and deploying your chatbots without worrying about errors, formatting, or rate limits.

With built-in validation and comprehensive error handling, your chatbot workflows will operate smoothly, even when dealing with varying data formats. The integration supports multi-channel deployment, enabling your chatbots to engage users across websites, social media, and messaging platforms seamlessly.

No training on your data

Your data remains private and is never utilized for model training purposes.

Security first

We never store anything we don’t need to. The inputs or outputs of your tools are never stored.

Get Started

Best Practices for Non-Technical Users

To get the most out of the Chatbot Builder + Relevance AI integration without writing code:
  • Start with a clear chatbot structure: Define clear intents and responses to ensure effective communication.
  • Utilize tags effectively: Use tags to categorize and manage your chatbot interactions for better organization and retrieval.
  • Connect carefully: Ensure you configure the correct OAuth credentials and permissions during setup to avoid authentication issues.
  • Test your chatbot thoroughly: Run tests on various scenarios to ensure your chatbot responds accurately before going live.
  • Monitor performance: Keep an eye on usage metrics and error logs to optimize your chatbot's performance and user experience.