ChatBotKit is an integration platform that allows developers to build and manage AI-powered chatbots across various channels. With Relevance AI, you can elevate these chatbots by incorporating advanced AI capabilities that enhance user interactions and automate responses.



ChatBotKit empowers developers to create dynamic conversational experiences through its robust API. Relevance AI amplifies this by enabling AI Agents to analyze and respond to user interactions intelligently, driving engagement and efficiency.
Conversational Intelligence Mastery
Harness advanced NLP capabilities to understand and respond to complex user interactions with heightened accuracy and context awareness.
Dynamic Knowledge Integration
Instantly access and utilize extensive datasets to provide precise, contextually relevant information during conversations.
Workflow Automation Excellence
Transform complex business processes into streamlined conversational workflows with automated decision pathways.
Relevance AI seamlessly integrates with ChatBotKit to enhance your conversational workflows with intelligent AI Agents.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The ChatBotKit integration utilizes secure OAuth authentication, ensuring that only authorized applications can access your conversational data. Relevance AI manages API operations (such as creating conversations, sending messages, and importing datasets) seamlessly in the background—eliminating concerns about errors, formatting, or rate limits.
Built-in validation and JSON parsing capabilities ensure that your interactions with the ChatBotKit API run smoothly, even when dealing with varying data formats.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.

To get the most out of the ChatBotKit + Relevance AI integration without writing code:
- Start with a clear conversation structure: Define clear intents and responses to ensure smooth interactions.
- Utilize pre-built templates: Leverage existing conversation flows and datasets to accelerate your setup.
- Connect securely: Ensure you use the correct OAuth credentials and permissions during the integration process.
- Test interactions thoroughly: Validate conversation flows with test messages before deploying to production.
- Monitor API usage: Keep an eye on rate limits and implement caching strategies to optimize performance.