Chatrace is an advanced conversational AI platform designed to streamline customer interactions through intelligent chatbots and virtual assistants.
Transform your customer experience with powerful AI Agents that can understand context, automate responses, and deliver personalized interactions at scale.
Chatrace delivers intelligent customer interactions through advanced NLP and multi-channel support. Relevance AI enhances this with no-code AI Agents that can handle complex queries and automate sophisticated workflows.
Enhanced Conversational Mastery
The agent can engage in more natural and fluid conversations, improving user experience.
Real-Time Data Utilization
The agent can access and process real-time data, providing immediate and relevant responses.
Personalized Interaction Insights
The agent can analyze user behavior to deliver tailored recommendations and support.
Relevance AI gives you access to Chatrace's conversational AI capabilities within your automated workflows and AI Agents.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The integration uses secure OAuth authentication, ensuring only authorized workflows access your Chatrace data. Relevance AI handles API operations (like GET, POST, PUT, DELETE, PATCH) in the background—so you don't have to worry about errors, formatting, or limits.
Built-in validation and type conversion ensure your workflows run smoothly, even when request formats vary.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the Chatrace + Relevance AI integration without writing code:
- Configure OAuth properly: Ensure correct authorization settings and permission scopes are set up.
- Use appropriate HTTP methods: Match GET for retrieval, POST for creation, PUT/PATCH for updates.
- Structure API paths clearly: Follow Chatrace's endpoint conventions for reliable communication.
- Handle responses effectively: Monitor status codes and response bodies for successful integration.
- Manage request headers: Include necessary custom headers while respecting authorization header requirements.
