Integrations

Supercharge Cisco Webex with Relevance AI

Cisco Webex is a leading platform for team communication and collaboration, offering features like messaging and room management. With Relevance AI, you can elevate these functionalities by incorporating AI-driven insights and automation into your workflows.

Give your AI Agents Cisco Webex Superpowers

Cisco Webex provides robust tools for messaging and room management, while Relevance AI empowers these capabilities with AI Agents that can automate tasks and optimize collaboration.

Real-Time Meeting Orchestration

Dynamically adapts and guides conversations while capturing key insights and action items during live meetings

Intelligent Knowledge Synthesis

Transforms scattered meeting discussions into structured, searchable knowledge bases with automated categorization

Automated Workflow Acceleration

Converts meeting outcomes into actionable tasks and automates follow-up processes across integrated systems

Tools

Equip AI Agents with the Cisco Webex Tools they need

Relevance AI seamlessly integrates with Cisco Webex to enhance your communication workflows with intelligent automation.

Cisco Webex - List Messages
Retrieves messages from a specified Webex room with options to filter by date and limit results
Cisco Webex - Create a Room
Creates a new Webex room with customizable settings for team collaboration and communication
Cisco Webex - Create a Room
Creates a new Webex room with customizable settings for team collaboration and communication
Cisco Webex - Create Message
Sends messages in Webex rooms with support for plain text, markdown formatting, and file attachments
Name
Cisco Webex API Call
Description
Make an authorized request to a Cisco Webex API
Parameters
["OAuth authentication", "HTTP methods (GET, POST, PUT, DELETE, PATCH)", "Custom headers", "Request body configuration", "Response handling"]
Use Case
A customer service team uses this integration to automatically create Webex spaces and add relevant team members whenever a high-priority support ticket is created, ensuring immediate collaboration on urgent issues.

Security & Reliability

The integration between Cisco Webex and Relevance AI utilizes a powerful API interface to automate messaging, room management, and communication workflows. This seamless connection allows developers to manage Webex communications programmatically while leveraging Relevance AI's orchestration capabilities.

With secure OAuth-based authentication, the integration ensures that only authorized workflows can access your Webex data. Relevance AI handles API operations (like creating rooms, sending messages, and listing messages) in the background—eliminating concerns about errors, formatting, or limits.

Built-in validation and type conversion guarantee that your workflows run smoothly, even when data formats vary, enhancing team collaboration and streamlining communication processes.

No training on your data

Your data remains private and is never utilized for model training purposes.

Security first

We never store anything we don’t need to. The inputs or outputs of your tools are never stored.

Get Started

Best Practices for Non-Technical Users

To get the most out of the Cisco Webex + Relevance AI integration without writing code:
  • Start with a clear room structure: Use descriptive room titles and maintain consistent naming conventions for easy identification.
  • Utilize pre-built workflows: Relevance AI provides templates for common tasks like room creation and message sending, making it easier to get started.
  • Connect securely: Ensure you use the correct OAuth credentials and permissions during setup to avoid authentication issues.
  • Test your integrations: Run initial tests in a controlled environment to validate functionality before deploying to your main workspace.
  • Monitor API usage: Keep an eye on rate limits and implement caching strategies to optimize performance and avoid throttling.