CommPeak integration
Cloud Contact Center Solutions That Boost Sales.
What your agents can do with CommPeak
4 pre-built CommPeak tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (4)
Request Bulk Number Lookup
Perform a bulk number lookup, to later fetch the results when the operation is finished.
Get Single Number Lookup
Perform validation or lookup for a single phone number.
Get Bulk Lookup Results
Get results for a bulk lookup operation.
Get Account Info
Get account information such as balance and tariffs.
Set up CommPeak in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your CommPeak account
In Relevance AI, open Integrations and add CommPeak, then paste your API Token. You will find it in your CommPeak account settings.
Use CommPeak in an agent
Create a tool, add a CommPeak tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put CommPeak to work in your agents
Connect CommPeak alongside 1,800+ other integrations and let your agents run the busywork.