Dixa integration
The CX Platform for Consumer Brands.
What your agents can do with Dixa
9 pre-built Dixa tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (4)
Add Tag to Conversation
Adds a tag to a conversation.
Set Custom Contact Attributes
Updates custom attributes for a specified user.
Create Conversation
Creates a new email or contact form-based conversation.
Add Message to Conversation
Adds a message to an existing conversation.
Triggers (5)
New Tag Added in Conversation (Instant)
Emit new event when a tag is added to a conversation.
New Message Added to Conversation (Instant)
Emit new event when a new message is added to a conversation.
New Customer Satisfaction Rating (Instant)
Emit new event when a customer submits a satisfaction rating for a conversation.
New Conversation Created (Instant)
Emit new event when a conversation is created in Dixa.
New Conversation Status Changed (Instant)
Emit new events when the status of a conversation changes (e.g. open, closed, or abandoned).
Set up Dixa in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your Dixa account
In Relevance AI, open Integrations and add Dixa, then paste your API Token. You will find it in your Dixa account settings.
Use Dixa in an agent
Create a tool, add a Dixa tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put Dixa to work in your agents
Connect Dixa alongside 1,800+ other integrations and let your agents run the busywork.