Drift integration
The New Way Businesses Buy From Businesses.
What your agents can do with Drift
6 pre-built Drift tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (4)
Update Contact
Updates a contact in Drift using ID or email. Only changed attributes will be updated.
Get Contact
Retrieves a contact in Drift by ID or email.
Delete Contact
Deletes a contact in Drift by ID or email.
Create Contact
Creates a contact in Drift.
Triggers (2)
New Message in Conversation
Emit new event when a message is received in a specific Drift conversation. See the documentations.
New Conversation
Emit new when a new conversation is started in Drift. See the documentations.
Set up Drift in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your Drift account
In Relevance AI, open Integrations and add Drift. You will be sent to Drift to sign in and approve access, and the connection is stored against your workspace.
Use Drift in an agent
Create a tool, add a Drift tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put Drift to work in your agents
Connect Drift alongside 1,800+ other integrations and let your agents run the busywork.