eSputnik is a comprehensive platform for automating customer communications across various channels like email, SMS, and push notifications. With Relevance AI, you can leverage advanced data processing to optimize your marketing strategies and engage customers more effectively.
eSputnik empowers businesses with multi-channel marketing capabilities, while Relevance AI amplifies these efforts by enabling intelligent event-driven automations that adapt to customer behavior.
Omnichannel Orchestration
Enables AI agents to seamlessly coordinate customer communications across email, SMS, web push, and Viber channels
Behavioral Intelligence
Empowers agents to analyze and respond to customer engagement patterns through advanced segmentation and tracking
Predictive Engagement
Enhances agent ability to anticipate customer needs and trigger perfectly-timed communications
Relevance AI seamlessly integrates with eSputnik to enhance your customer communication workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The eSputnik integration with Relevance AI utilizes secure OAuth authentication, ensuring that only authorized workflows can access your customer communication data. Relevance AI manages API operations (such as creating, updating, and sending events) in the background, allowing you to focus on orchestrating your marketing campaigns without worrying about errors, formatting, or limits.
With built-in validation and type conversion, your workflows will run smoothly, even when dealing with varying data formats. This integration empowers you to automate customer communication across multiple channels, manage contacts efficiently, and trigger events seamlessly.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the eSputnik + Relevance AI integration without writing code:
- Start with a clean contact list: Ensure clear segmentation and consistent data formats for effective communication.
- Utilize event-driven triggers: Set up automated workflows based on customer actions to enhance engagement.
- Connect carefully: Verify your OAuth credentials and permissions during setup to avoid authentication issues.
- Test before scaling: Run automations on test contacts first to prevent large-scale errors.
- Monitor API usage: Keep an eye on rate limits and implement exponential backoff for retry logic to avoid throttling.
