Google Business Profile is a powerful tool for managing your business listings, posts, and reviews on Google. With Relevance AI, you can elevate this management by leveraging AI Agents to automate responses and optimize customer interactions.
Google Business Profile allows businesses to manage their online presence across Google, while Relevance AI empowers you to automate interactions and insights, making your customer engagement smarter and more efficient.
Omni-Location Orchestration
The AI agent simultaneously manages and optimizes thousands of business locations with perfect consistency and real-time precision.
Review Response Intelligence
Contextual understanding enables the agent to generate personalized, brand-aligned responses to customer reviews across all locations.
Customer Insight Synthesis
Real-time analysis of customer interactions and feedback patterns to identify trends and optimization opportunities.
Relevance AI seamlessly integrates with Google Business Profile to enhance your customer engagement workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The Google Business Profile integration leverages secure OAuth 2.0 authentication to enable automated management of business listings, posts, and reviews through streamlined API endpoints. Relevance AI handles all Google Business Profile API operations seamlessly in the background—managing authentication, rate limits, and data formatting while providing built-in validation to ensure your business data workflows run reliably.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the Google Business Profile + Relevance AI integration without writing code:
- Start with a complete Google Business Profile: Ensure your business information is accurate and up-to-date for optimal visibility.
- Utilize automated post management: Schedule and manage posts through the API to keep your audience engaged without manual effort.
- Monitor reviews actively: Set up automated responses to reviews to enhance customer engagement and satisfaction.
- Test API calls in a safe environment: Use test accounts or sandbox environments to validate your API calls before deploying them in production.
- Be mindful of API rate limits: Implement exponential backoff strategies and monitor your usage to avoid hitting rate limits.
