HelpCrunch integration
One-stop platform to build strong customer relationships.
What your agents can do with HelpCrunch
5 pre-built HelpCrunch tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (2)
Find or Create Customer
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record.
Create Customer
Creates a new customer record within the Helpcrunch platform.
Triggers (3)
New Customer
Emit new event when a new customer is created.
New Chat
Emit new event when a new chat is created.
Chat Status Updated
Emit new event when the status of a chat is updated.
Set up HelpCrunch in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your HelpCrunch account
In Relevance AI, open Integrations and add HelpCrunch, then paste your API Key. You will find it in your HelpCrunch account settings.
Use HelpCrunch in an agent
Create a tool, add a HelpCrunch tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put HelpCrunch to work in your agents
Connect HelpCrunch alongside 1,800+ other integrations and let your agents run the busywork.