Helpspace is a powerful integration platform that streamlines customer support operations through a unified API interface. By incorporating Relevance AI, you can elevate your support capabilities with advanced AI-driven insights and automation.
Helpspace provides a unified platform for managing customer support operations. With Relevance AI, you can leverage intelligent AI Agents to automate ticket handling and customer interactions, making your support processes more efficient and responsive.
Instant Knowledge Mastery
The AI agent instantly processes and leverages Helpspace's entire knowledge base for accurate, contextual responses
Predictive Support Orchestration
Anticipates customer needs by analyzing patterns and proactively initiates appropriate support workflows
Real-time Insight Synthesis
Continuously analyzes support metrics and customer interactions to optimize response strategies
Relevance AI integrates seamlessly with Helpspace to enhance your customer support workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The Helpspace integration utilizes secure OAuth authentication, ensuring that only authorized workflows can access your customer support data. Relevance AI manages API operations (such as creating customers, support tickets, and updating information) in the background—so you don’t have to worry about errors, formatting, or limits.
Built-in validation and type conversion ensure your workflows run smoothly, even when data formats vary. With Helpspace's centralized management, you can automate ticket creation and handle customer data efficiently, all while leveraging a unified API interface.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the 0CodeKit + Relevance AI integration without writing code:
- Start with a clear setup: Ensure your 0CodeKit account is properly configured with the necessary OAuth credentials and permissions.
- Utilize example code: Leverage the provided code snippets for PDF compression and barcode reading to jumpstart your integration.
- Validate inputs: Always check your input parameters for correctness before making API calls to avoid unnecessary errors.
- Test with sample data: Run your automations using test PDFs and images to ensure everything works smoothly before going live.
- Monitor API usage: Keep an eye on your API calls to avoid hitting rate limits, and implement caching where appropriate.
