Helpspace integration
Simplify your customer support! Use Helpspace’s shared inbox to organize all incoming customer messages in one place for efficient teamwork.
What your agents can do with Helpspace
5 pre-built Helpspace tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (3)
Update Customer
Updates a customer's details in Helpspace.
Create Ticket
Creates a new ticket in Helpspace.
Create Customer
Creates a new customer in Helpspace.
Triggers (2)
New Ticket (Instant)
Emit new event when a new ticket is opened in HelpSpace. Note: Users may only have one active Helpspace webhook at a time.
New Customer (Instant)
Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time.
Set up Helpspace in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your Helpspace account
In Relevance AI, open Integrations and add Helpspace, then paste your Access Token and Client ID. You will find it in your Helpspace account settings.
Use Helpspace in an agent
Create a tool, add a Helpspace tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put Helpspace to work in your agents
Connect Helpspace alongside 1,800+ other integrations and let your agents run the busywork.