The Heyy Integration Platform facilitates seamless communication with customers through WhatsApp, SMS, Messenger, and Instagram. By integrating with Relevance AI, you can enhance these interactions with AI-driven insights and automation.
The Heyy Integration Platform enables unified communication across multiple channels, while Relevance AI empowers your workflows with intelligent AI Agents that can manage contacts and send messages dynamically.
Seamless Conversation Orchestration
Enables fluid management of multiple customer interactions across diverse channels while maintaining context and continuity
Real-time Response Intelligence
Leverages advanced NLP to deliver instant, contextually appropriate responses while learning from each interaction
Proactive Engagement Enhancement
Identifies and acts on opportunities to improve customer experience through predictive analysis and behavioral insights
Relevance AI integrates seamlessly with the Heyy Integration Platform, enhancing your automated workflows with powerful messaging capabilities.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Heyy account
- A Relevance AI account with access to your projects and datasets
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The Heyy Integration Platform enables seamless communication with customers across WhatsApp, SMS, Messenger, and Instagram through automated workflows. By integrating with Relevance AI, you can programmatically manage contacts, send messages, and handle file uploads while leveraging secure OAuth authentication for API access.
This integration allows for unified messaging across multiple channels, automated contact management, and secure file handling, ensuring that your communication processes are efficient and reliable.
With the integration, you can create contacts, send messages, and upload files effortlessly. The API operations (like POST for creating contacts, sending messages, and uploading files) are handled in the background, so you don’t have to worry about errors, formatting, or limits.
Built-in validation ensures that your workflows run smoothly, even when data formats vary. For instance, when creating a contact, ensure the phone number is in E.164 format to avoid creation failures.
Additionally, the integration supports OAuth-based authentication, ensuring that only authorized workflows can access your data securely. Remember to replace placeholder values (YOUR_OAUTH_ID, etc.) with actual credentials when implementing the integration.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the Heyy + Relevance AI integration without writing code:
- Start with a clean contact list: Use clear labels and consistent data formats for contacts to ensure effective communication.
- Utilize pre-built workflows: Relevance AI provides automated workflows for managing contacts and sending messages—perfect for quick setup.
- Connect securely: Ensure you use the correct OAuth credentials and permissions during the integration setup.
- Test before scaling: Run your messaging and contact management automations on test data to avoid large-scale errors.
- Monitor API usage: Implement rate limiting strategies and monitor your API usage to prevent throttling and ensure smooth operations.
