PagerDuty is a powerful incident management platform that automates alert handling and on-call scheduling. With Relevance AI, you can elevate your incident response capabilities by leveraging AI Agents to streamline processes and enhance decision-making.
PagerDuty automates incident response and on-call scheduling, while Relevance AI empowers you to create intelligent workflows that can adapt and respond to incidents in real-time.
Instant Incident Orchestration
The AI agent seamlessly coordinates incident response workflows, ensuring rapid and efficient resolution of critical events.
Predictive Alert Intelligence
Leverages machine learning to analyze patterns and predict potential incidents before they impact system performance.
Automated Triage Precision
Accurately classifies and routes incidents to appropriate teams, reducing response time and human error.
Relevance AI seamlessly integrates with PagerDuty to enhance your incident management workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A PagerDuty account
- A Relevance AI account with appropriate access permissions
- Authorization credentials (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The PagerDuty integration in Relevance AI streamlines incident management by automating the triggering, acknowledgment, and resolution of incidents, as well as managing on-call rotations directly within your workflows. This integration leverages secure OAuth 2.0 authentication, ensuring that only authorized workflows can access your PagerDuty data.
Relevance AI handles API operations (like triggering incidents, acknowledging them, and finding on-call users) seamlessly in the background, so you don’t have to worry about errors, formatting, or limits. Built-in validation ensures that all required fields are present, and error handling mechanisms are in place to manage common issues effectively.
With customizable alert workflows and real-time incident response handling, the integration enhances your team's ability to respond to critical incidents promptly and efficiently.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the PagerDuty + Relevance AI integration without writing code:
- Start with a clear incident management strategy: Define clear incident types and escalation paths to streamline your response process.
- Utilize pre-built workflows: Relevance AI provides templates for triggering, acknowledging, and resolving incidents, making it easy to get started.
- Connect securely: Ensure you have the correct PagerDuty account and permissions set up during the integration process.
- Test your incident workflows: Validate your incident triggers and responses with test incidents to ensure everything functions as expected.
- Monitor API usage: Be aware of rate limits and implement backoff strategies to handle potential throttling during high-volume operations.
