Placetel is a leading cloud-based communication platform that provides VoIP telephony solutions for businesses.
Enhance your communication infrastructure with AI Agents that can intelligently manage calls, automate responses, and deliver personalized customer experiences.
Placetel delivers enterprise-grade cloud communications. Relevance AI transforms this into intelligent interactions by enabling AI Agents that can handle calls, route inquiries, and automate customer engagement at scale.
Seamless Communication Orchestration
The agent integrates voice, video, and messaging for fluid interactions.
Intelligent Call Routing
The agent analyzes inquiries to direct calls to the right resources.
Enhanced Customer Engagement
The agent personalizes interactions to improve customer satisfaction and loyalty.
Relevance AI gives you access to Placetel's communication tools within your AI-powered workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Placetel account
- A Relevance AI account with access to your workspace
- Authorization (you'll connect securely using API keys—no sensitive info stored manually)
Security & Reliability
The integration leverages secure OAuth authentication to safely access your Placetel phone system data. Relevance AI manages API operations in the background, handling GET, POST, PUT, PATCH and DELETE requests automatically—so you can focus on your workflow without worrying about technical details.
Built-in validation ensures reliable data exchange between Placetel and your workflows, with automatic error handling and response formatting.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the Placetel + Relevance AI integration without writing code:
- Configure OAuth properly: Ensure correct authorization setup with your Placetel account credentials.
- Use appropriate HTTP methods: Match GET, POST, PUT, DELETE, or PATCH to your intended operation.
- Structure API paths carefully: Follow Placetel's API documentation for correct endpoint formatting.
- Validate request bodies: Ensure JSON payloads match Placetel's expected format.
- Monitor response status: Check response codes and headers to confirm successful API operations.
