Reputation Lyncs is a powerful tool for automated customer review management and reputation monitoring. By integrating with Relevance AI, businesses can leverage AI Agents to optimize their review processes and gain deeper insights into customer sentiment.
Reputation Lyncs automates the collection and management of customer reviews, while Relevance AI empowers these processes with intelligent AI Agents that can analyze and act on feedback in real-time.
Real-time Sentiment Orchestration
Enables AI agents to instantly detect and respond to customer sentiment shifts across multiple digital channels
Predictive Brand Protection
Empowers agents to anticipate and preemptively address potential reputation threats before they escalate
Intelligent Feedback Synthesis
Transforms scattered customer feedback into actionable insights through advanced sentiment analysis
Relevance AI seamlessly integrates with Reputation Lyncs to enhance your customer review management workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Reputation Lyncs account
- A Relevance AI account with access to your organization's workspace
- Authorization credentials (connect securely via OAuth—no sensitive information stored manually)
Security & Reliability
The Reputation Lyncs integration with Relevance AI utilizes secure OAuth authentication, ensuring that only authorized workflows can manage customer reviews and reputation data. Relevance AI automates API operations (such as adding customers, managing review requests, and leveraging WhatsApp capabilities) in the background—eliminating concerns about errors, formatting, or API limits.
With built-in validation and customizable tagging systems, your workflows can adapt seamlessly to varying data formats, ensuring efficient and effective customer review management.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the Reputation Lyncs + Relevance AI integration without writing code:
- Start with a clean customer database: Ensure clear customer identifiers and consistent data formats for names, emails, and phone numbers.
- Utilize automated review requests: Set up automated workflows to collect customer reviews seamlessly through WhatsApp.
- Configure tagging wisely: Use a customizable tagging system to categorize customers effectively for targeted communications.
- Test API calls with sample data: Validate your API configurations using test customers to ensure everything works before going live.
- Monitor API usage: Keep an eye on rate limits and implement retry logic to handle potential throttling gracefully.
