Retriever is a powerful tool for managing device returns, repairs, and upgrades through an API-driven workflow. With Relevance AI, you can elevate this process by leveraging AI Agents to optimize tracking and notifications, ensuring a smooth return experience.



Retriever streamlines device return processes with automated tracking and notifications. Relevance AI amplifies this efficiency by enabling intelligent decision-making and proactive management through AI Agents.
Knowledge Orchestration
Agent seamlessly coordinates and synthesizes information across multiple document repositories for comprehensive insights
Semantic Understanding
Agent leverages advanced natural language processing to grasp context and nuance in both queries and documents
Precision Navigation
Agent utilizes vector embeddings to pinpoint exact information needs with remarkable accuracy
Relevance AI integrates seamlessly with Retriever to enhance device return management within your automated workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The Retriever + Relevance AI integration uses secure OAuth authentication to enable automated device return management and tracking capabilities. Relevance AI handles all API operations (like shipping label generation, order tracking, and notifications) in the background—while built-in address validation and status monitoring ensure your device return workflows run smoothly.
The integration automatically manages API credentials, rate limits, and data formatting between systems, allowing you to focus on managing returns rather than technical implementation.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.

To get the most out of the Retriever + Relevance AI integration without writing code:
- Start with a clear device return process: Define clear fields for employee and company information to ensure smooth returns.
- Utilize automated shipping labels: Leverage the automated label generation feature to streamline the return process.
- Validate addresses: Always validate employee and company addresses before submission to avoid return issues.
- Monitor order statuses: Implement webhook notifications to stay updated on order tracking and status changes.
- Handle errors gracefully: Set up error handling for API responses to manage issues like authentication errors or invalid requests effectively.