Reviews.
o is a leading customer review platform that helps businesses collect, manage, and showcase authentic customer feedback. Enhance your review management with AI Agents that can automatically analyze sentiment, respond to customers, and extract actionable insights from feedback.
Reviews.io excels at gathering and managing customer feedback and reviews. Relevance AI transforms this feedback into intelligent action through AI Agents that can analyze sentiment, automate responses, and drive customer engagement at scale.
Instant Feedback Orchestration
The agent can swiftly analyze and respond to customer reviews, enhancing engagement.
Sentiment-Driven Insights
Leverage real-time sentiment analysis to inform product and service improvements.
Enhanced Brand Credibility
Showcase authentic customer reviews to build trust and improve online reputation.
Relevance AI gives you access to Reviews.io's customer feedback tools within your AI-powered workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Reviews.io account
- A Relevance AI account with access to your project settings
- Authorization (you'll connect securely using API keys—no sensitive info stored manually)
Security & Reliability
The integration uses secure OAuth authentication, ensuring only authorized workflows access your Reviews.io data. Relevance AI handles API operations (like GET, POST, PUT, DELETE) in the background—so you don't have to worry about request formatting, headers, or authentication tokens.
Built-in validation and response handling ensure your review data flows smoothly between systems.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the Reviews.io + Relevance AI integration without writing code:
- Authenticate properly: Ensure your Reviews.io API credentials are correctly configured and permissions are set.
- Structure your reviews: Organize review data consistently for optimal processing and analysis.
- Use pagination: When fetching large volumes of reviews, implement proper pagination to handle data efficiently.
- Monitor API limits: Stay within Reviews.io's rate limits to ensure uninterrupted data flow.
- Validate responses: Always check API response status codes and handle errors appropriately.
