Richpanel integration
Richpanel is the help desk software that helps you create a seamless support experience for both the customer & support teams.
What your agents can do with Richpanel
5 pre-built Richpanel tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (3)
Update Ticket Status
Updates the status of an existing ticket in Richpanel.
Create Ticket
Creates a new support ticket in Richpanel.
Add Ticket Message
Adds a message to an existing ticket.
Triggers (2)
New Support Ticket Created
Emit new event when a support ticket is created.
New Message in Ticket
Emit new event when a new message is sent on an existing or new ticket.
Set up Richpanel in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your Richpanel account
In Relevance AI, open Integrations and add Richpanel, then paste your API Key. You will find it in your Richpanel account settings.
Use Richpanel in an agent
Create a tool, add a Richpanel tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put Richpanel to work in your agents
Connect Richpanel alongside 1,800+ other integrations and let your agents run the busywork.