Relevance AI
Relevance AI
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Screendesk integration

Making customer support teams more productive.

What your agents can do with Screendesk

2 pre-built Screendesk tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.

Actions (1)

Retrieve A Recording

Get a specific recording.

Triggers (1)

New Recording

Emit new event when a new recording is created is sent or received.

Set up Screendesk in Relevance AI

Do this once. Every agent in your workspace can then use the connection.

1

Create a Relevance AI account

Sign in, or create a free account. You do not need to be a developer to set this up.

2

Connect your Screendesk account

In Relevance AI, open Integrations and add Screendesk, then paste your API Token. You will find it in your Screendesk account settings.

3

Use Screendesk in an agent

Create a tool, add a Screendesk tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.

Put Screendesk to work in your agents

Connect Screendesk alongside 1,800+ other integrations and let your agents run the busywork.