Sendbird is a messaging platform that allows for robust communication through channels and AI chatbots. With Relevance AI, you can elevate your messaging experience by incorporating intelligent AI Agents that enhance user engagement and streamline interactions.
Sendbird provides a powerful messaging platform that supports real-time communication and AI chatbot capabilities. Relevance AI amplifies these features by enabling smart interactions and automated responses that adapt to user needs.
Real-Time Communication Mastery
Enables the AI agent to instantly engage in live conversations across multiple channels while maintaining context and continuity
Seamless Conversation Orchestration
Empowers the agent to manage complex multi-party discussions while intelligently routing and prioritizing messages
Intelligent Thread Navigation
Enhances the agent's ability to track and maintain multiple conversation threads while preserving context across interactions
Relevance AI seamlessly integrates with Sendbird to enhance your messaging workflows with intelligent AI Agents.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Sendbird account
- A Relevance AI account with API access
- Authorization credentials from both platforms (you'll connect securely using API keys)
Security & Reliability
The integration leverages secure OAuth authentication between Sendbird and Relevance AI, enabling seamless messaging capabilities while handling complex API operations in the background. Relevance AI manages message delivery, channel operations, and chatbot interactions automatically—eliminating the need to handle formatting, rate limits, or error handling manually.
Built-in message validation and real-time synchronization ensure reliable communication flows, even with varying message types and channel configurations.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the Sendbird + Relevance AI integration without writing code:
- Start with a clear Sendbird setup: Ensure your application ID and OAuth credentials are correctly configured for seamless integration.
- Utilize AI chatbot features: Leverage pre-built chatbot functionalities to enhance user interactions and automate responses.
- Connect carefully: Double-check your channel URLs and types to ensure proper message delivery and access.
- Test before scaling: Conduct tests with sample messages and channels to identify potential issues before deploying to production.
- Monitor message limits: Be aware of message size and rate limits to prevent delivery failures and ensure smooth communication.
