Sessions is a leading platform for streamlining customer engagement through real-time communication tools.
Transform your customer interactions with AI agents that can intelligently manage conversations, automate responses, and provide personalized experiences.
Sessions enables real-time customer engagement across multiple channels. Relevance AI enhances this with intelligent AI agents that can understand context, automate responses, and deliver personalized interactions at scale.
Intelligent Interaction
The agent can engage customers with context-aware responses, enhancing the conversation quality.
Proactive Engagement
Anticipates customer needs and initiates interactions, improving overall satisfaction.
Data-Driven Insights
Utilizes analytics to refine strategies and enhance customer targeting in real-time.
Relevance AI gives you access to Sessions' communication tools and features within your AI-powered workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Sessions account
- A Relevance AI account with access to your project settings
- Authorization (you'll connect securely using API keys—no sensitive info stored manually)
Security & Reliability
The integration uses secure OAuth authentication, ensuring only authorized workflows access your Sessions data. Relevance AI handles API methods (GET, POST, PUT, DELETE, PATCH) in the background—so you don't have to worry about authorization headers, request formatting, or API limits.
Built-in path validation and response handling ensure your workflows run smoothly, even when working with complex API endpoints.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the Sessions + Relevance AI integration without writing code:
- Use proper authentication: Ensure OAuth credentials are correctly configured and permissions are set.
- Structure API requests: Follow Sessions API path conventions and use appropriate HTTP methods.
- Handle responses carefully: Monitor response status codes and parse response bodies appropriately.
- Manage headers: Set necessary custom headers while respecting authorization header requirements.
- Implement error handling: Account for rate limits and implement proper request retries.
