Shippo is a leading shipping and logistics platform that simplifies the shipping process through comprehensive tools for label generation, tracking, and shipping management.
Enhance your shipping operations with AI agents that can automate carrier selection, provide real-time updates, and optimize delivery processes.



Shippo streamlines shipping operations with multi-carrier management and label generation. Relevance AI transforms these capabilities into intelligent AI agents that can automate shipping decisions and customer communications at scale.
Dynamic Shipping Optimization
The agent analyzes real-time data to recommend the most cost-effective shipping options.
Automated Customer Engagement
The agent proactively communicates shipping updates, enhancing customer satisfaction.
Real-Time Performance Insights
The agent provides analytics on shipping metrics, enabling data-driven decision-making.
Relevance AI gives you access to Shippo's shipping and logistics capabilities within your AI agent workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Shippo account
- A Relevance AI account with access to your project settings
- Authorization credentials (you'll connect securely using API keys—no sensitive info stored manually)
Security & Reliability
The integration uses secure OAuth authentication, ensuring only authorized workflows access your Shippo shipping data. Relevance AI handles API operations in the background—managing shipping rates, labels, and tracking through simple requests without worrying about authentication tokens or API formatting.
Built-in validation ensures your shipping workflows run smoothly, automatically handling address verification and carrier requirements.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.

Best Practices for Non-Technical Users
To get the most out of the Shippo + Relevance AI integration without writing code:
- Validate shipping addresses: Ensure all address data is properly formatted and verified before processing.
- Use tracking webhooks: Set up tracking notifications to automatically sync shipping status updates.
- Optimize rate requests: Bundle similar shipments and use batch API calls for better performance.
- Handle errors gracefully: Implement proper error handling for failed API calls and invalid shipping requests.
- Monitor API usage: Stay within rate limits and keep track of your API consumption patterns.