Shopwaive is an integration platform that offers powerful store credit and gift card management for eCommerce businesses. With Relevance AI, you can elevate these capabilities by leveraging AI Agents to streamline balance adjustments and enhance customer experiences.
Shopwaive provides robust store credit and gift card management capabilities, while Relevance AI empowers these processes with AI Agents that can automate and optimize customer interactions in real-time.
Returns Process Orchestration
AI agent streamlines complex returns workflows by automating decisions and coordinating multi-channel processes
Predictive Returns Intelligence
Agent analyzes historical data to forecast return patterns and proactively suggest policy optimizations
Fraud Pattern Recognition
Agent identifies suspicious return behaviors and automatically flags high-risk transactions for review
Relevance AI seamlessly integrates with Shopwaive to enhance your eCommerce workflows with intelligent balance management.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Shopwaive account
- A Relevance AI account with access to your organization's data
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The Shopwaive integration platform utilizes secure OAuth authentication, ensuring that only authorized workflows can manage store credit and gift card data. Relevance AI handles API operations (like GET, POST) in the background—so you don’t have to worry about errors, formatting, or limits.
With built-in validation and type conversion, your workflows will run smoothly, even when customer data formats vary. This integration allows for centralized store credit management, automated balance adjustments, and real-time balance queries, making it an essential tool for eCommerce businesses.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the Shopwaive + Relevance AI integration without writing code:
- Start with a clear customer database: Ensure customer emails are unique and formatted correctly for seamless balance management.
- Utilize pre-built API calls: Leverage existing functions for querying, adjusting, and setting customer balances to streamline your integration.
- Authenticate securely: Double-check your OAuth credentials and permissions to avoid authentication errors during setup.
- Test API calls with sample data: Validate your integration by running queries and adjustments on test accounts before going live.
- Monitor API usage: Keep an eye on rate limits and implement caching strategies to optimize performance and avoid throttling.
