Social Intents is a leading provider of live chat and messaging solutions designed to enhance customer engagement and support.
Transform your customer interactions with AI Agents that can handle complex queries, automate workflows, and provide personalized experiences.
Social Intents delivers real-time customer engagement across multiple channels. Relevance AI enhances this with intelligent AI Agents that can understand context, automate responses, and drive meaningful conversations at scale.
Dynamic Engagement
The agent can adapt conversations in real-time, enhancing customer interactions.
Intelligent Query Resolution
Utilizes advanced algorithms to provide accurate answers to complex inquiries.
Personalized Customer Journeys
Delivers tailored experiences based on individual customer behavior and preferences.
Relevance AI gives you access to Social Intents' live chat and messaging capabilities within your AI-powered workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Relevance AI account
- An Airtable account with access to the base and table you'd like to use
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The integration leverages OAuth authentication to securely access your Social Intents data, with built-in API request handling for methods like GET, POST, PUT, and DELETE. Relevance AI manages authorization headers and request formatting automatically—eliminating common integration hurdles.
Standardized input validation and response handling ensure reliable data exchange between your workflows and Social Intents' API endpoints.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the Social Intents + Relevance AI integration without writing code:
- Configure OAuth properly: Ensure correct account authorization and permission settings are in place.
- Use appropriate HTTP methods: Match GET for retrieval, POST for creation, and PUT/PATCH for updates.
- Structure API paths clearly: Follow Social Intents' endpoint conventions for reliable communication.
- Handle responses effectively: Monitor status codes and response bodies for successful operations.
- Manage request headers: Include necessary headers while respecting authorization header restrictions.
