Survey Sparrow integration
An end-to-end Conversational Experience Management Platform that helps get 40% better response rate.
What your agents can do with Survey Sparrow
9 pre-built Survey Sparrow tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (5)
Update Survey
Updates an existing survey.
Share Survey via Email
Sends a saved email share template to a provided email address. Configure the saved template's name and the recipient's email address.
Share NPS Survey via SMS
Sends a saved NPS share template via SMS to given mobile number recipients.
Create Survey
Creates a new survey.
Create Contact
Creates a new contact.
Triggers (4)
New Survey Response (Instant)
Emit new event each time a the specified survey receives a response.
New NPS Submission (Instant)
Emit new event when a net promoter score (NPS) survey receives a new submission.
New CSAT Submission (Instant)
Emit new event when a customer satisfaction (CSAT) survey receives a new submission.
New CES Submission (Instant)
Emit new event when a customer effort score (CES) survey receives a new submission.
Set up Survey Sparrow in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your Survey Sparrow account
In Relevance AI, open Integrations and add Survey Sparrow. You will be sent to Survey Sparrow to sign in and approve access, and the connection is stored against your workspace.
Use Survey Sparrow in an agent
Create a tool, add a Survey Sparrow tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put Survey Sparrow to work in your agents
Connect Survey Sparrow alongside 1,800+ other integrations and let your agents run the busywork.