Tiledesk is an open-source customer support platform that unifies communication across multiple channels.
Transform your customer interactions with AI Agents that can handle complex queries, automate workflows, and provide personalized support.
Tiledesk excels at managing customer interactions across multiple channels. Relevance AI enhances this with intelligent AI Agents that can understand context, automate complex workflows, and deliver personalized customer experiences at scale.
Contextual Understanding
The agent can access real-time data to provide accurate and relevant responses.
Enhanced Personalization
The agent tailors interactions based on customer history and preferences for a unique experience.
Data-Driven Insights
The agent leverages analytics to continuously improve support strategies and customer interactions.
Relevance AI gives you access to Tiledesk's customer support capabilities within your AI-powered workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Tiledesk account
- A Relevance AI account with access to your projects
- Authorization (you'll connect securely through API keys—no sensitive info stored manually)
Security & Reliability
The integration leverages secure OAuth authentication to ensure only authorized workflows can access your Tiledesk conversations and data. Relevance AI manages API operations seamlessly in the background while providing built-in validation for smooth workflow execution.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
To get the most out of the 0CodeKit + Relevance AI integration without writing code:
- Start with a clear setup: Ensure your 0CodeKit account is properly configured with the necessary OAuth credentials and permissions.
- Utilize example code: Leverage the provided code snippets for PDF compression and barcode reading to jumpstart your integration.
- Validate inputs: Always check your input parameters for correctness before making API calls to avoid unnecessary errors.
- Test with sample data: Run your automations using test PDFs and images to ensure everything works smoothly before going live.
- Monitor API usage: Keep an eye on your API calls to avoid hitting rate limits, and implement caching where appropriate.
