Unthread integration
AI-Powered Ticketing in Slack. Unthread automatically tracks conversations as tickets and uses AI to prioritize, assign, and resolve instantly.
What your agents can do with Unthread
4 pre-built Unthread tool steps, ready to drop into any agent. Anything they do not cover, an agent can reach with an authenticated API call.
Actions (4)
Update Customer
Update a Customer.
Delete Customer
Delete a Customer.
Create Customer
Create a new Customer.
Create Conversation
Create a new Conversation.
Set up Unthread in Relevance AI
Do this once. Every agent in your workspace can then use the connection.
Create a Relevance AI account
Sign in, or create a free account. You do not need to be a developer to set this up.
Connect your Unthread account
In Relevance AI, open Integrations and add Unthread, then paste your API Key. You will find it in your Unthread account settings.
Use Unthread in an agent
Create a tool, add a Unthread tool step, and connect it to an agent. The agent fills in the step's inputs each time it runs.
Put Unthread to work in your agents
Connect Unthread alongside 1,800+ other integrations and let your agents run the busywork.