USPS is the United States' primary postal and shipping service provider offering comprehensive delivery solutions nationwide.
Enhance your shipping operations with AI Agents that can automate customer interactions and streamline logistics processes.
USPS provides essential shipping and logistics infrastructure. Relevance AI transforms this into intelligent shipping solutions with AI Agents that can automate customer support, tracking updates, and order management.
Real-Time Tracking Mastery
The agent provides instant updates on shipping status, enhancing customer communication.
Automated Returns Orchestration
The agent streamlines the returns process by generating shipping labels automatically.
Cost Optimization Insights
The agent analyzes shipping data to recommend cost-effective delivery options.
Relevance AI gives you access to USPS shipping and tracking capabilities within your automated workflows and AI Agents.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A USPS account with valid credentials
- A Relevance AI account with API access enabled
- Authorization (connect securely via USPS Web Tools API—no sensitive info stored manually)
Security & Reliability
The integration uses secure USPS OAuth authentication, ensuring only authorized workflows access your shipping data. Relevance AI handles API operations (like GET, POST, PUT, DELETE) in the background—so you don't have to worry about shipping rates, tracking numbers, or delivery confirmations.
Built-in validation and address standardization ensure your workflows run smoothly, even when shipping details vary.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the USPS + Relevance AI integration without writing code:
- Validate addresses first: Use USPS address validation before processing shipping requests.
- Optimize tracking calls: Batch tracking number requests and implement smart polling intervals.
- Handle rate requests efficiently: Cache shipping rates when possible and group similar requests.
- Monitor API credentials: Keep USPS Web Tools API credentials current and secure.
- Implement error handling: Account for USPS service disruptions and API maintenance windows.
