Waitwhile is a powerful queue management tool that automates customer experience and waitlist handling. By integrating with Relevance AI, you can elevate your customer engagement strategies through advanced AI Agents that optimize workflows and enhance service delivery.



Waitwhile streamlines customer interactions and waitlist management, while Relevance AI empowers these processes with intelligent automation and decision-making capabilities that adapt to real-time data.
Predictive Flow Orchestration
The AI agent anticipates peak times and automatically adjusts queue management strategies for optimal customer flow.
Real-time Resource Optimization
Dynamic allocation of staff and resources based on live queue data and historical patterns.
Intelligent Wait-Time Analysis
Precise prediction of service duration and wait times using machine learning algorithms.
Relevance AI seamlessly integrates with Waitwhile to enhance your customer queue management workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Waitwhile account
- A Relevance AI account
- Authorization (you'll connect securely using OAuth—no sensitive info stored manually)
Security & Reliability
The Waitwhile integration with Relevance AI utilizes secure OAuth authentication, ensuring that only authorized workflows can access your queue management and customer data. Relevance AI automates API operations (like creating customers, adding them to waitlists, and retrieving information) in the background—so you don’t have to worry about errors, formatting, or limits.
Built-in validation and type conversion ensure your workflows run smoothly, even when customer data formats vary. This integration streamlines customer experience automation, allowing for real-time communication and efficient resource allocation.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.

To get the most out of the Waitwhile + Relevance AI integration without writing code:
- Start with a clean Waitwhile setup: Ensure your waitlists and customer data are organized with clear identifiers and consistent formats.
- Utilize pre-built workflows: Relevance AI provides templates for managing customer queues and interactions, making it easy to get started.
- Connect carefully: Verify that you are using the correct Waitwhile account and have the necessary permissions during setup.
- Test before scaling: Conduct tests with sample data to ensure your automations work as expected before applying them to live data.
- Monitor API usage: Be mindful of rate limits and implement throttling to avoid hitting API request caps.