Burst SMS is a leading SMS marketing and communication platform that enables businesses to send bulk messages and manage campaigns effectively.
Enhance your SMS communications with AI agents that can intelligently engage customers and automate responses.
Burst SMS enables powerful bulk messaging and campaign management. Relevance AI transforms this into intelligent, context-aware communication by powering it with AI agents that can engage in personalized conversations at scale.
Dynamic Engagement
The agent can initiate real-time conversations, enhancing customer interaction.
Intelligent Personalization
Utilizes customer data to tailor messages, improving relevance and response rates.
Automated Insights
Generates actionable analytics, helping businesses refine their communication strategies.
Relevance AI gives you access to Burst SMS messaging capabilities within your AI agent workflows.
What you’ll need
You don't need to be a developer to set up this integration. Follow this simple guide to get started:
- A Burst SMS account
- A Relevance AI account with access to your projects and datasets
- Authorization (connect securely via API keys—no sensitive info stored manually)
Security & Reliability
The integration leverages OAuth authentication to securely connect with Burst SMS, managing API requests and message delivery. Relevance AI handles all HTTP methods and data transformations in the background—ensuring reliable SMS delivery without worrying about technical complexities.
Built-in request validation and response handling ensure your SMS campaigns execute smoothly, regardless of message format or recipient volume.
No training on your data
Your data remains private and is never utilized for model training purposes.
Security first
We never store anything we don’t need to. The inputs or outputs of your tools are never stored.
Best Practices for Non-Technical Users
To get the most out of the Burst SMS + Relevance AI integration without writing code:
- Configure SMS templates: Set up reusable message templates with clear placeholders for dynamic content.
- Validate contact lists: Ensure phone numbers are in the correct format with proper country codes.
- Manage authentication: Keep OAuth credentials secure and regularly verify API access permissions.
- Monitor message limits: Track SMS quotas and implement rate limiting for large campaigns.
- Test messaging flows: Use test numbers to verify message delivery and formatting before full deployment.
